Terms & Conditions
Last Updated: 6 July 2026
These Terms and Conditions govern your use of the website operated by SIGNA3D. By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue using the website and refrain from making any purchases.
Use of the Website
You agree to use the website only for lawful purposes and in a manner that does not violate UAE laws or regulations. You must not attempt to interfere with the website’s functionality, access restricted areas, or engage in any activity that may harm the website, its users, or its data. You also agree not to misuse any product information, images, or content displayed on the website.
Product Information and Availability
We strive to provide accurate and up-to-date product descriptions, specifications, and images. However, product availability, colors, and specifications may change based on stock levels or manufacturer updates. We reserve the right to modify, update, or discontinue any product without prior notice. In the event that a product becomes unavailable after you place an order, we will notify you promptly.
Pricing and Payments
All prices displayed on the website are in AED and include applicable taxes unless stated otherwise. Payments are processed securely through trusted third-party payment gateways, and we do not store or have access to your credit or debit card details. Prices may change at any time due to supplier updates or market conditions, and such changes may occur without prior notice.
Order Confirmation
When you place an order, you will receive a confirmation by email or WhatsApp. Orders may be cancelled if the product is out of stock, payment is not completed, or the customer details, delivery address, billing information, or product selection details are incorrect or incomplete. In such cases, we will notify you promptly and may offer a substitute product, revised delivery option, or cancellation with refund, where applicable.
Shipping and Delivery
Delivery within the UAE is expected to be completed within two weeks from order confirmation, subject to courier availability, delivery location, and circumstances beyond our control, including courier disruption, severe weather, government restrictions, or other force majeure events. We work with reliable logistics partners to arrange delivery within the stated timeframe where reasonably possible. Any applicable shipping fees will be displayed during checkout. The Delivery Policy available on our website forms part of these Terms and Conditions and should be read together with them.
Returns and Refunds
Returns are accepted only if you receive a defective, damaged, or incorrect product, provided that the item is unused, in its original packaging, and the return request is submitted within two weeks from the date of delivery. Return requests must include proof of purchase and supporting photos where relevant. Approved refunds will be processed to the original payment method within ten business days after approval, unless another refund method is agreed in writing. The Return Policy available on our website forms part of these Terms and Conditions and outlines the full process and conditions for returns and refunds.
Intellectual Property
All content on the website, including text, images, logos, product descriptions, and graphics, is the property of SIGNA3D. You may not copy, reproduce, distribute, or use any content without obtaining written permission from us. Unauthorized use of any content may result in legal action.
Limitation of Liability
To the fullest extent permitted by applicable law, we are not liable for damages resulting from misuse of products, delays in delivery, technical issues beyond our control, or interruptions caused by third-party services such as payment gateways or courier companies. Your use of the website and products is at your own risk, and we do not guarantee uninterrupted or error-free website operation.
Third-Party Links
The website may contain links to external websites. We are not responsible for the content, policies, or practices of any third-party websites. You access external websites at your own discretion, and we encourage you to review the privacy policies and terms of use of those websites.
Changes to Terms
We may update or modify these Terms and Conditions at any time. Any changes will be posted on this page along with the updated revision date. Continued use of the website after changes have been made indicates your acceptance of the updated terms.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, you may contact us using the following details.
Email: customerservice@signa3d.ae